Total Customer Satisfaction
Letter from PCB Piezotronics Management Team
For nearly 50 years, PCB® has strived to continuously improve and deliver upon Total Customer Satisfaction (TCS). TCS is our commitment to you, our customers, to consistently provide reasonably priced, quality products on time to your schedule. It is this commitment to unparalleled service that empowers any employee to use all available means to exceed your expectations.
We understand that all organizations at some point in time will stumble relative to meeting your expectations. If you are not completely satisfied with the performance of PCB’s products or service, please let us know. Your feedback allows us to correct the situation and is of great importance to us as an organization.
Thank you for your continued support and business.
PCB Management Team
MT@pcb.com
716-684-0001
"It's not what we write, it's what we do."
